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No Video with Supported Format and MIME type found

jinfanter
jinfanter
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When using Firefox, I am unable to view videos and receive the error message "No Video with Supported Format and MIME type found." This is frustrating as I am unable to view videos while working and have to download them instead. This issue does not occur when using other browsers, but I prefer Mozilla and do not want to switch to another browser because of this problem. Despite trying various solutions, none have been successful and the issue seems to be an old one. I believe the solution to this issue should not be difficult, especially since the videos are in mp4 format.

Could someone help me?

When using Firefox, I am unable to view videos and receive the error message "No Video with Supported Format and MIME type found." This is frustrating as I am unable to view videos while working and have to download them instead. This issue does not occur when using other browsers, but I prefer Mozilla and do not want to switch to another browser because of this problem. Despite trying various solutions, none have been successful and the issue seems to be an old one. I believe the solution to this issue should not be difficult, especially since the videos are in mp4 format. Could someone help me?
Attached screenshots

All Replies (5)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola, En cuales pagina sucede esto? no recuerdo tener este problema, que plugins aparecen en el Firefox?: Complementos y temas->Plugins

Saludos

jinfanter
jinfanter Question owner
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Hola, Me pasa esto en Jira con videos que son cargados como adjuntos. Pero en otros navegadores esto no pasa en lo absoluto. Adjunto los complementos y temas, incluso instale el plug in de NoPlug in especifico para este tema.

Saludos y gracias por la respuesta!

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola No se que es Jira, son aplicaciones web o es una pagina para descargas ? se puede realizar pruebas? Si descargas el archivo que extensión tiene? Me refería si tenias los plugins que puedes ver en la imagen adjuta

jinfanter
jinfanter Question owner
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Gracias por la respuesta. Tengo los mismos plugins que salen en la foto que enviaste. El formato de los videos que veo son comunes, como MP4, MOV, entre otros. De hecho puedo descargar los videos y abrirlos con firefox y se reproducen normalmente.

De todas formas, pude resolver el problema desactivando completamente para Jira la protección mejorada de sitio

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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ok, eso puede suceder hay sitios que al bloquear rastreadores, cookies, etc no funcionan correctamente. Solo restaría que marques la consulta como solucionada para que sirva a otros usuarios. Gracias