This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

impossible to download my old mails...

  • 1 cavab
  • 0 have this problem
  • 22 views
  • Last reply by david

more options

Hello, I have a problem with Thunderbird: following the last update I did on February 2nd I was not receiving my emails (pop3 yahoo.fr and orange.fr). my mails (pop3 yahoo.fr and orange.fr), I had to leave for a few days (15) and I solved the problem when I came back: Comodo my firewall was blocking thunderbird, I had to remove it from the list of "accepted" programs...

My mails started to be downloaded but only those from the day I reported the situation, From February 15, the mails from 1 to 15 are on the servers of yahoo and orange but thunderbird but Thunderbird doesn't take them.... is it possible to do it?

thank you in advance

Best regards

Hello, I have a problem with Thunderbird: following the last update I did on February 2nd I was not receiving my emails (pop3 yahoo.fr and orange.fr). my mails (pop3 yahoo.fr and orange.fr), I had to leave for a few days (15) and I solved the problem when I came back: Comodo my firewall was blocking thunderbird, I had to remove it from the list of "accepted" programs... My mails started to be downloaded but only those from the day I reported the situation, From February 15, the mails from 1 to 15 are on the servers of yahoo and orange but thunderbird but Thunderbird doesn't take them.... is it possible to do it? thank you in advance Best regards

All Replies (1)

more options

If there is a file named popstate.dat in the account folder, you might try renaming it when thunderbird is not running and restart thunderbird.