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why is all my safe senders coming in to the junk email folder?

  • 3 cavab
  • 1 has this problem
  • 36 views
  • Last reply by Matt

terry.penton
terry.penton
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why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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Thunderbird does not have the concept of a "safe sender". it does exempt addresses in your selected address books from junk filters.

I fail to understand what your outlook safe senders list has to do with Thunderbird. You will have to expand on that one.

I do know we see a lot of folk with "toolbars" from antivirus products purporting to do SCAM or SPAM functions that basically do not work and weird things happen, like all mail is dumbed as SPAM etc.

terry.penton
terry.penton Question owner
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I don't know what Thunderbird is and how it applies to my problem? Please help me understand how they connect.

Matt
Matt
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You have posted a question in the Thunderbird email client support forum and don't know what Thunderbird is!

I am guessing this has something to do with matters other than Thunderbird support. Care to share what application is causing you problems?