This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Monitor

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I received an email that Firefox Monitor found my email address in a breach called Eye4fraud. I don't recognize this company or website. I don't have an account with them. Why am I receiving notifications about this breach? There are several reasons why you might not recognize the company or breach name: The site may have changed names or been sold to a new company. It could be an old account you forgot about. Someone may have created an account for you. The breach may be a combolist. OK so what do I do? I don't have an account so I can't change my username or pwd b/c I don't have any w/ this company. What do you do when a company you never did business w/ got your email address and partial credit card info and lost it in a breach?

I received an email that Firefox Monitor found my email address in a breach called Eye4fraud. I don't recognize this company or website. I don't have an account with them. Why am I receiving notifications about this breach? There are several reasons why you might not recognize the company or breach name: The site may have changed names or been sold to a new company. It could be an old account you forgot about. Someone may have created an account for you. The breach may be a combolist. OK so what do I do? I don't have an account so I can't change my username or pwd b/c I don't have any w/ this company. What do you do when a company you never did business w/ got your email address and partial credit card info and lost it in a breach?

All Replies (2)

more options

Hi

This is not a scam and comes from the Firefox Monitor service. This support article should help:

https://support.mozilla.org/en-US/kb/firefox-monitor-faq

more options