This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error message every time i open firefox????

  • 3 cavab
  • 0 have this problem
  • 4 views
  • Last reply by tao101

more options

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

THIS HAPPENS EVERY TIME and opens very slowly!!!!

Sorry. We’re having trouble getting your pages back. We are having trouble restoring your last browsing session. Select Restore Session to try again. Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore. THIS HAPPENS EVERY TIME and opens very slowly!!!!

All Replies (3)

more options

hello is there anyone going to reply??

more options

no problem not fixed

more options

I would be concerned that your hard drive is failing. Regularly corrupt files and slow running (does Windows 10 also seem slow sometimes?) are warning signs. Scan the hard drive for errors with the built-in Windows utility, or with something built into your BIOS, to see if anything looks wrong. It might be possible to move the affected files and map out the bad clusters, but you might also consider replacing the drive.

I had intermittent issues (thankfully not with every launch) like this and replaced the drive in my laptop a couple weeks ago, which set everything right.

Modified by tao101