This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Message Counter Bugged since coulple of releases

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by Camrais

more options

Hi there,

since a couple of releases since I installed thunderbird on my MacBook, I got the problem that the counter displays 99+ unread messages when everything is read. It only transforms to a no red dot icon when I have 3 unread messages across my accounts, and then if more come in starts to count up. I waited thinking it's just a bug on one release (as it suddenly started doing it after an update, but I don't remember what version that was) but after receiving the newest update (Version 102.9.1 (64-Bit)) it is still not fixed.

I have tried changing the system settings for the icon (disabling this red dot and then turning it back on) but it didn't work.

Any other suggestions?

Hi there, since a couple of releases since I installed thunderbird on my MacBook, I got the problem that the counter displays 99+ unread messages when everything is read. It only transforms to a no red dot icon when I have 3 unread messages across my accounts, and then if more come in starts to count up. I waited thinking it's just a bug on one release (as it suddenly started doing it after an update, but I don't remember what version that was) but after receiving the newest update (Version 102.9.1 (64-Bit)) it is still not fixed. I have tried changing the system settings for the icon (disabling this red dot and then turning it back on) but it didn't work. Any other suggestions?

Chosen solution

As of the latest Thunderbird Update (120.10.0) and MacOS Release (13.3.1 (22E261)) it seems to be finally fixed :)

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

As of the latest Thunderbird Update (120.10.0) and MacOS Release (13.3.1 (22E261)) it seems to be finally fixed :)