This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Donation!

  • 3 cavab
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

Thunderbird keeps asking me for a donation after TWO payments (by mistake) in the last few days!

Thunderbird keeps asking me for a donation after TWO payments (by mistake) in the last few days!

All Replies (3)

more options

We regret this confusion. That request is general and not directed at any one person. Thunderbird on your computer is not aware of whether you donate or not. We request your tolerance. Thank you for your donations. It is the minority of users who contribute and it is those who are keeping Thunderbird alive and growing. Again, thank you for your support.

more options

Thank you for your prompt reply! However, my problem is how do I clear it and restore my Thunderbird page!

more options

Try unticking the 'thunderbird start page' under settings>general