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Thunderbird 115: Unified Inbox is missing an email account

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  • Last reply by sfhowes

smh
smh
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I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox.

How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer.

Thanks for any advice.

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox. How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer. Thanks for any advice.

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sfhowes
sfhowes
  • Top 10 Contributor
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Close TB, delete the Mail/smart mailboxes folder and virtualFolders.dat from the profile folder.

http://kb.mozillazine.org/Unified_Folders_not_working