This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

problems with outgoing server user names

  • 3 cavab
  • 0 have this problem
  • 5 views
  • Last reply by david

rob.1947
rob.1947
more options

I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob

I have 4 outlook.com email accounts that I use on Thunderbird. I have found that smtp-mail.outlook.com works best for me. When I change the user name for email1@outlook.com the username for email2@outlook.com changes to match email1. I was using Thunderbird 102.xx.x everything was working well, when I upgraded to 115.1.0 Thunderbird forgot all of my passwords and this issue with the outgoing server name appeared. Any help to fix this problem will be appreciated. Thanks, Rob

All Replies (3)

david
david
  • Top 10 Contributor
more options

That problem usually happens when the SMTP server for account 2 is the same one as for account 1. My first suggestion is to - review each SMTP server name description to ensure each has a different name - then, go through each account pane to verify that each uses its own SMTP server.

rob.1947
rob.1947 Question owner
more options

I have 3 servers listed as "Outlook.com (Microsoft) - smtp-mail.outlook.com". Are they actually different servers even though their names Identical? I have 4 outlook addresses, 3 of them are using the 3 Outlook.com (Microsoft) - smtp-mail.outlook.com servers the 4th is using smpt.office365.com, they seem to be working correctly now. Time will tell.

Thank you for your assistance. If it is still working tomorrow I will mark it as solved.

david
david
  • Top 10 Contributor
more options

Yes, they're the same server, but we often see people using the same email id in multiple SMTP servers.