This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

video

  • 5 cavab
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

dwwag
dwwag
more options

I cannot play video from the Washington Post website. I have tried the various solutions to this problem I found on the web, without success.

I cannot play video from the Washington Post website. I have tried the various solutions to this problem I found on the web, without success.

All Replies (5)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

dwwag
dwwag Question owner
more options

Yes, it happens in troubleshoot mode. I just tried it again.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue, screen record or screenshots would be helpful. I have no issue with the video on WP homepage. see screenshot

dwwag
dwwag Question owner
more options

Here is a screen shot of the WP home page. When I try to start a video if just cycles, but never loads.

zeroknight
zeroknight
more options

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.