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How to access an account with no valid primary email address

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  • Last reply by cor-el

kasicis+1
kasicis+1
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I have an account set up with the primary email as an old school email which is no longer functional, but it also has my current email as an additional email. This means when I attempt to use my current email it says I must log in with the primary account. Attempting to log into the primary account fails as when I even try to do a password reset it errors saying that the email bounced, because again the email is no longer valid.

How can I unlink my new email from this account?

I have an account set up with the primary email as an old school email which is no longer functional, but it also has my current email as an additional email. This means when I attempt to use my current email it says I must log in with the primary account. Attempting to log into the primary account fails as when I even try to do a password reset it errors saying that the email bounced, because again the email is no longer valid. How can I unlink my new email from this account?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Without having access to the primary email address is it not possible to access this account and you probably also cannot reuse the secondary email address, so you will have to use a third email to create a new account.