This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whatsapp web isn't working

  • 5 cavab
  • 0 have this problem
  • 20 views
  • Last reply by Cyril A.

more options

I gave all the permissions to the site but the web page looks like you can see at the screenshot

I gave all the permissions to the site but the web page looks like you can see at the screenshot
Attached screenshots

All Replies (5)

more options

You'll have to contact whatsapp support to find out why their current app isn't working with latest Firefox.

more options

In usual mode WhatsApp web works well, it's not working in private mode, I'm pretty sure problem is in browser.

more options

Are you possibly using Private Browsing mode or made other changes like enabling "Resist Fingerprinting" ?

more options

Having GPC (Global Privacy Control) or DNT (do-not-track) enabled also can cause problems.

more options

cor-el said

Are you possibly using Private Browsing mode or made other changes like enabling "Resist Fingerprinting" ?

I checked all the options, tried to disable all the blockers but nothing helped. I use Private browsing when I face this problem

cor-el said

Having GPC (Global Privacy Control) or DNT (do-not-track) enabled also can cause problems.

Both options are not enabled