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Trouble getting emails after changing from POP to IMAP

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  • Last reply by sfhowes

zoozieg45
zoozieg45
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For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs.

However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings.

I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day.

Can you please help.

Thank you, Sue.

For many years I have been using Mozilla Thunderbird for my emails. I have 3 email accounts Gmail and two Bigpond accounts. The Bigpond accounts were set up as POPs. However, I recently bought a new mobile phone from Telstra and when the technician was setting it up for me he suggested it would be a good idea to be able to access my Bigpond emails as well as having Gmail. This required using the IMAP settings. I have attempted to change the Thunderbird settings for my Bigpond email accounts to IMAP and eventually I have this working "sort of". I am not sure if I am receiving all my mail and when I do it seems to download about a day late - so not getting emails for today until either very late in the day or the next day. Can you please help. Thank you, Sue.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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How did you change from POP to IMAP? It's not possible by just changing the settings - the account has to be added as an existing mail account with IMAP server type and settings.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account