This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Migration Issues from Old Computer

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Dropa

sjsopm
sjsopm
more options

I got a replacement computer for my old one which will not start up, i use a Firefox browser so how do i transfer my files, passwords, bookmarks and desktop icons from my old computer to my new one?

I got a replacement computer for my old one which will not start up, i use a Firefox browser so how do i transfer my files, passwords, bookmarks and desktop icons from my old computer to my new one?

All Replies (1)

Dropa
Dropa
more options

First if your not using Sync then getting that information to the new computer is next to impossible. Since you can't start or use the computer any kinda local backup of bookmark, profiles, data migration is next to impossible at this point. You will need a computer shop to help recover and move the data over.