This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Donation pages not working

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

While making donations on various sites, suddenly the "confirm" or "continue" button no longer works when you want to move to the next page to complete credit card info, for example. It works just fine when using other browsers. And this is not just one donation site. I've seen the problem on at least 4 sites now. The buttons used to proceed are grayed out (inactive) for some reason.

While making donations on various sites, suddenly the "confirm" or "continue" button no longer works when you want to move to the next page to complete credit card info, for example. It works just fine when using other browsers. And this is not just one donation site. I've seen the problem on at least 4 sites now. The buttons used to proceed are grayed out (inactive) for some reason.

All Replies (1)

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

See also:

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"