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Firefox brower keeps spinning - same url works fine in chrome & edge

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  • Last reply by jonzn4SUSE

JoyS
JoyS
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Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. If I'm in yahoo mail it often says "can't connect to internet". 

If I type the same url or click on a searched link in chrome or edge it works fine.  I don't get the "can't connect to internet" notice on the other two.  What is going on?
Whether I'm on a search page and click a link or type in the url, when I'm in Firefox (my preferred browser), it just spins and rarely reaches the site most of the time. If I'm in yahoo mail it often says "can't connect to internet". If I type the same url or click on a searched link in chrome or edge it works fine. I don't get the "can't connect to internet" notice on the other two. What is going on?

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running? Are you running a Pro version of Windows? If so, try this option and see what happens. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/