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No Audio when using Firefox

adrian29630
adrian29630
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I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab

I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success.

Any suggestions welcome

I cannot hear anything from websites, YouTube for example when using FireFox. I have checked the Volume Mixer and there is sound except for FF tab I can hear perfectly in other browsers so this problem only exists when using Firefox. I have tried all the suggested remedies with no success. Any suggestions welcome

Chosen solution

Thanks for the reply and suggestions. These did seem to be complicated, not in terms of usage, but time and potential affects on the browser.

I tried an alternative by simply restarting my computer and that has resolved the issue. I still have no idea why this problem arose or what caused it or why restarting the computer enabled sound audio to return. The main point is it has and as I use FF as my default browser that was the most important issue for me.

My thanks to those who did respond.

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All Replies (4)

Terry
Terry
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This may get you started.

https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds

adrian29630
adrian29630 Question owner
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AsI mentioned I have tried all the suggestions in the support articles and none made any difference. I have never had this problem before so it may have been affected by the most recent Microsoft W10 update but as mentioned it only affects Firefox on a laptop computer. Other browsers are not affected.

zeroknight
zeroknight
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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

adrian29630
adrian29630 Question owner
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Seçilmiş Həll

Thanks for the reply and suggestions. These did seem to be complicated, not in terms of usage, but time and potential affects on the browser.

I tried an alternative by simply restarting my computer and that has resolved the issue. I still have no idea why this problem arose or what caused it or why restarting the computer enabled sound audio to return. The main point is it has and as I use FF as my default browser that was the most important issue for me.

My thanks to those who did respond.