This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

damaged backup zip file?

  • 3 cavab
  • 0 have this problem
  • 4 views
  • Last reply by david

zoran1998
zoran1998
more options

Hi Just currently reinstalling windows and trying to import my old thunderbird files. i've exported the whole profile into a 12Gb zip but for some reason i cant extract it without errors. I've tried the latest winzip 28, beezip and 7zip and can only extract 4gb. 7zip listed these errors. screenshot: https://imgur.com/a/y4YjtYi

Are there any other apps i can use to extract this? thanks Z

Hi Just currently reinstalling windows and trying to import my old thunderbird files. i've exported the whole profile into a 12Gb zip but for some reason i cant extract it without errors. I've tried the latest winzip 28, beezip and 7zip and can only extract 4gb. 7zip listed these errors. screenshot: https://imgur.com/a/y4YjtYi Are there any other apps i can use to extract this? thanks Z
Attached screenshots

All Replies (3)

david
david
  • Top 10 Contributor
more options

This free product may do it. Let us know: https://www.diskinternals.com/zip-repair/

zoran1998
zoran1998 Question owner
more options

hi david, thanks for the idea but didnt work perfectly. still many corrupted files. all good though, ended up finding most of my emails on my other PC

also is the 'sent folder file' interchangeable? ie, can i just copy a previous sent folder to replace to new one?

Modified by zoran1998

david
david
  • Top 10 Contributor
more options

Yes, you can do that. I'm glad you were able to save most of your data.