This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing Emails

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by Matt

more options

I have undisplayed emails in my inbox. It shows the number of emails in my inbox, but when I open the inbox, only a fraction of the emails are displayed. I uninatalled Thunderbird, and reintalled it, but to no avail. Please advise.

I have undisplayed emails in my inbox. It shows the number of emails in my inbox, but when I open the inbox, only a fraction of the emails are displayed. I uninatalled Thunderbird, and reintalled it, but to no avail. Please advise.

All Replies (1)

more options

Most of the folk i have seen with this complaint have missed the fact that email in sub folders are show in the unread count when the sub folders are collapsed. When they are expanded the parent count changes to only email in the parent folder.