This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web site login fails with latest Firefox

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by zeroknight

more options

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.
Attached screenshots

All Replies (1)

more options

Try disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?