This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't print webpages

  • 6 cavab
  • 0 have this problem
  • 1 view
  • Last reply by bruce139

more options

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All other programs print fine to any of my 3 printers on my home network and my printer at work. -There are no Error messages, I get the print preview, and I can alter any of the parameters there, I click Print and it closes the window, as it used to but it just never turns up at the printer. -I have tried the application menu, the Menu Bar (Filr, Print) and Ctrl P: All exactly the same. -I have removed and reinstalled ALL of my printers. My wife's computer has the exact same version of Firefox and has no problems whatsoever. Any thoughts, please?

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All other programs print fine to any of my 3 printers on my home network and my printer at work. -There are no Error messages, I get the print preview, and I can alter any of the parameters there, I click Print and it closes the window, as it used to but it just never turns up at the printer. -I have tried the application menu, the Menu Bar (Filr, Print) and Ctrl P: All exactly the same. -I have removed and reinstalled ALL of my printers. My wife's computer has the exact same version of Firefox and has no problems whatsoever. Any thoughts, please?

All Replies (6)

more options

Does it work if you click "Print using the system dialog" at the bottom of print settings?

Try resetting all the print.* settings to default in about:config.

more options

No and yes already done that.

more options

Show us something. What happens when you print to pdf?

more options

If I print to PDF it opens a dialogue box to save to file and you can save a file. however that file is sized at 0kb and will not open with Acrobat reader or Nitro Pro; both say it is not a valid PDF file

more options

You can check for issues with your ESET security software.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

Cannot seem to get it to boot in safemode, but I logged in as another user with Admin rights and no ESET and it printed fine. Any Clues on which ESET settings might be the issue?