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Not able to scroll down for Internal Menu on website

  • 6 cavab
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

mbpros
mbpros
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For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list. Help! How can I fix this so I can scroll down in Firefox for this sub-menu item? Thanks, Steve
Attached screenshots

All Replies (6)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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We have to login to replicate?

mbpros
mbpros Question owner
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Thanks...Unfortunately because of HIPAA I cannot provide you the login to replicate. I checked and I have the 64 bit version of Firefox installed....and since it works fine in Chrome I assume it's not a Windows issue. Steve

zeroknight
zeroknight
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Is the list scrollable despite the scollbar not being visible? Hover the mouse cursor over it and try scrolling with the mouse wheel or touchpad. Also try clicking in the list and using the up/down arrow keys to scroll.

Does it still happen in Troubleshoot Mode?

mbpros
mbpros Question owner
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Not scrollable at all...even when hovering over it...And the up and down arrow keys don't help.

Steve

zeroknight
zeroknight
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Does it still happen with the ESR version (115)?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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How does this list show in the Inspector?

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.