This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 115.11.1 Sent file suddenly stoped keeping copies

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by marwiz

more options

Yesterday, midday, my sent file stopped storing new messages after years of flawless service

I have tried: - closing TB and shutting down laptop and restarting

                      Under  Account Settings> Copies and Folders: unclicking "place a copy in" doing a test and then reclicking "place a copy in"  (directed to sent folder)

FWIW: 1.only thing I have done differently lately is create a Template

           2. Sent folder works fine on my on-line email ( I normally work with storing locally on my MacBook Air) but on-line email is not TB so likely irrelevant
Yesterday, midday, my sent file stopped storing new messages after years of flawless service I have tried: - closing TB and shutting down laptop and restarting Under Account Settings> Copies and Folders: unclicking "place a copy in" doing a test and then reclicking "place a copy in" (directed to sent folder) FWIW: 1.only thing I have done differently lately is create a Template 2. Sent folder works fine on my on-line email ( I normally work with storing locally on my MacBook Air) but on-line email is not TB so likely irrelevant

Chosen solution

Please cancel this request!!! I found the flag that I unknowingly tripped and set it back to its previous setting. Sorry to bother anyone. M

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

Please cancel this request!!! I found the flag that I unknowingly tripped and set it back to its previous setting. Sorry to bother anyone. M

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.