This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shortcuts: Button to add new ones no longer available

  • 5 cavab
  • 5 have this problem
  • 1 view
  • Last reply by opsec789

more options

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Chosen solution

Problem solved.

The pinned shortcuts can be found in the config file (about:config) in the browser.newtabpage.pinned section:

[{pinned data},{pinned data}, ... ]

The value for the tile to add new shortcuts is "null".

This value was at the beginning of the entry: [null,{pinned data},...]

Comparison with a slightly older Firefox version has shown that this value only works between individual entries. After adjusting to: [{pinned data},null,{pinned data}, ... ] the tile is displayed again and can be used to add new shortcuts.

I cannot understand why and how this value was moved to an invalid location. The problem is now solved, however.

Read this answer in context 👍 1

All Replies (5)

more options

Helpful?

more options

This information is of no help.

The available space is not fully used. The display is set to 4 rows, 1.5 rows are not occupied.

Additional links should be added, not existing ones changed.

The add tile is not displayed. So the question is: How do I get it displayed again, or is there an alternative option to create additional links.

Helpful?

more options

Seçilmiş Həll

Problem solved.

The pinned shortcuts can be found in the config file (about:config) in the browser.newtabpage.pinned section:

[{pinned data},{pinned data}, ... ]

The value for the tile to add new shortcuts is "null".

This value was at the beginning of the entry: [null,{pinned data},...]

Comparison with a slightly older Firefox version has shown that this value only works between individual entries. After adjusting to: [{pinned data},null,{pinned data}, ... ] the tile is displayed again and can be used to add new shortcuts.

I cannot understand why and how this value was moved to an invalid location. The problem is now solved, however.

Helpful?

more options

I can only get the add "+" button if there isn't enough history to fill all available tiles. So if there is enough history available and all tiles are filled then the only way to add a tile is to edit one of the automatically filled tiles and pin a website to this tile.

Helpful?

more options

Same problem here. When you say add (pinned data) in front of "null" what exactly do you mean? "Pinned data" consists of javascript instructions which include "url", "label", "customScreenshot" and "baseDomain". Or are you stating the the ACTUAL WORDS "pinned data" should be inserted?

Also, since "pinned data" consists of many lines of javascript instructions, what happens if instructions for the missing shortcut tile is inserted at the END of those instructions?

Thanks.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.