This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message Filters lost in 115 update

more options

My many message filters were lost in updating to 115, and it has taken much time to reconstruct the new layout to be usable. If this was AI generated, it is a poor outcome.

My many message filters were lost in updating to 115, and it has taken much time to reconstruct the new layout to be usable. If this was AI generated, it is a poor outcome.

All Replies (3)

more options

Were you asked to configure your account again when it started?

Helpful?

more options

Thank you, Matt. Yes, I needed to reconfigure my account as though it was a new account, not an update.

Helpful?

more options

Is there no recovery for lost message filters?

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.