Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Importing .mbox files to Thunderbird

more options

I have a brand new install of Thunderbird, and I want to import .mbox files that I converted from Outlook .pst files.

I have seen many support articles saying that to import .mbox files, I need to use the "Local Folders" option in the Folders menu on the left hand side of the main page. I have added the ImportExportTools NG plug-in, but I don't see a "Local Folders" option on my main page.

I must be missing a step. I have attached a screen shot.

Thank you for your help.

I have a brand new install of Thunderbird, and I want to import .mbox files that I converted from Outlook .pst files. I have seen many support articles saying that to import .mbox files, I need to use the "Local Folders" option in the Folders menu on the left hand side of the main page. I have added the ImportExportTools NG plug-in, but I don't see a "Local Folders" option on my main page. I must be missing a step. I have attached a screen shot. Thank you for your help.
Attached screenshots

Chosen solution

Thanks to all. I found out that I have to add an email account before I can use Local Folders. No problem after I automatically configured two email accounts.

Read this answer in context 👍 0

All Replies (4)

more options

try going to all folders so you see them.

Helpful?

more options

I tried opening the All Folders tab, as well as the other tabs above Unified Folders, and I was unable to do so as all of the other tabs were empty. I don't know how to add the Local Folders option.

Helpful?

more options

From TB Help menu, Troubleshooting Information, Application Basics, Profile Folder, Open Folder, close TB, copy the mbox file into Mail/Local Folders, remove the .mbox extension. Restart TB and find the folder under Local Folders in the (left) Folder Pane.

Helpful?

more options

Seçilmiş Həll

Thanks to all. I found out that I have to add an email account before I can use Local Folders. No problem after I automatically configured two email accounts.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.