This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Junk Filter never works correctly.

  • 3 cavab
  • 0 have this problem
  • Last reply by connman

more options

If anyone can help me with this, I'd appreciate it:

Any anyone ever had Thunderbird Email Filter REALLY work? I never have.

- Some emails do get sent to my Junk Folder (where I have it assigned to go to). - Some emails are noted as Junk, but not filtered to the Junk Folder (please see Image). - Some emails are still coming thru as normal emails, with no notification.

I've added an Image of how I set the Email Filter for every SPAM email.

Thank you in advance.

If anyone can help me with this, I'd appreciate it: Any anyone ever had Thunderbird Email Filter REALLY work? I never have. - Some emails do get sent to my Junk Folder (where I have it assigned to go to). - Some emails are noted as Junk, but not filtered to the Junk Folder (please see Image). - Some emails are still coming thru as normal emails, with no notification. I've added an Image of how I set the Email Filter for every SPAM email. Thank you in advance.
Attached screenshots

All Replies (3)

more options

DO you have an exception in your antivirus product for the Thunderbird profile folder? It sounds like you need one.

Helpful?

more options

Hi Matt,

I guess my answer will answer your question...I don't know. I guess I have to check on that.

Thank you!

Helpful?

more options

Hi Matt,

That didn't work either. Please see Image attached.

Thank you.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.