This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after emptying trash folder-messages stay until I get out/back in

  • 1 cavab
  • 0 have this problem
  • Last reply by david

more options

If I delete messages they go into my Unified trash folder. Then I "empty trash" on that folder, but the count and messages stay there until I leave the Unified trash folder and click on another one like the inbox and go BACK to the trash folder for them and their count to clear. Is there a setting I need to change?

If I delete messages they go into my Unified trash folder. Then I "empty trash" on that folder, but the count and messages stay there until I leave the Unified trash folder and click on another one like the inbox and go BACK to the trash folder for them and their count to clear. Is there a setting I need to change?

All Replies (1)

more options

I think it's just the screen display. If i select unified trash folder and click 'empty trash', the screen doesn't change. However, if i click any folder and then click the unified trash folder again, the messages are gone.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.