This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Users of screen readers not can adjust the buttons in the tool bar settings

Anders Boholdt-Petersen
Anders Boholdt-Petersen
more options

Hi

When I as a screen reader user will try to adjust the buttons in the settings for the firefox toolbar, my screen reader is totally silent. I not can use the tab-key on my keyboard to jump from setting to setting.

Do the following: 1. Open Mozilla Firefox. 2. Press the left ALT key to open the menu bar. 3. Use the right arrow key to navigate to the "View" menu. 4. Press the down arrow key. 5. Use the down arrow key to navigate to the "Toolbars" submenu. 6. Press the right arrow key to open the "Toolbars" submenu. 7. Press the up arrow key until JAWS says "Customize Toolbar..." 8. Press Enter to open the screen where you can customize the toolbars. 9. Now, my screen reader is completely silent - nothing happens when I use the Tab key or arrow keys to navigate on the setting screen.

Is it possible for you that you can take a look on this issue?

I have tested with both the free screen reader NVDA (in the latest version on the time I write you), and the paid screen reader JAWS for Windows version 2024.

2. Another question - Is there an easy way to access the toolbars in Mozilla Firefox with screen readers (the toolbars contain buttons like reload, Firefox menu, Extensions, and more)?

When I press on the tab-key, e.g. when I stay on the address bar, my screen reader not read information about if I am on a toolbar or if I am on on the website I visit.

I have the latest version of Mozilla Firefox installed (version 129.01). My operating system is Windows 11 64-bit.

Very thanks in advance for your answer, and have a nice day.

Regards, Anders

Hi When I as a screen reader user will try to adjust the buttons in the settings for the firefox toolbar, my screen reader is totally silent. I not can use the tab-key on my keyboard to jump from setting to setting. Do the following: 1. Open Mozilla Firefox. 2. Press the left ALT key to open the menu bar. 3. Use the right arrow key to navigate to the "View" menu. 4. Press the down arrow key. 5. Use the down arrow key to navigate to the "Toolbars" submenu. 6. Press the right arrow key to open the "Toolbars" submenu. 7. Press the up arrow key until JAWS says "Customize Toolbar..." 8. Press Enter to open the screen where you can customize the toolbars. 9. Now, my screen reader is completely silent - nothing happens when I use the Tab key or arrow keys to navigate on the setting screen. Is it possible for you that you can take a look on this issue? I have tested with both the free screen reader NVDA (in the latest version on the time I write you), and the paid screen reader JAWS for Windows version 2024. 2. Another question - Is there an easy way to access the toolbars in Mozilla Firefox with screen readers (the toolbars contain buttons like reload, Firefox menu, Extensions, and more)? When I press on the tab-key, e.g. when I stay on the address bar, my screen reader not read information about if I am on a toolbar or if I am on on the website I visit. I have the latest version of Mozilla Firefox installed (version 129.01). My operating system is Windows 11 64-bit. Very thanks in advance for your answer, and have a nice day. Regards, Anders

All Replies (1)

TechHorse
TechHorse
more options

anders69, with both NVDA and Narrator I can open the customise page and hear information.

From where I start, pressing shift+tab takes me to the done button. Pressing them a few more times takes me to the buttons that can be added to the toolbar / overflow menu. I hear each new item being read out.

Admittedly, with neither screen reader is there necessarily a clear indication of when moving to a new section.

But I can press either the application key, or shift+F10 and the options on the menu that appears can give a good indication of what can be done with the current item.

If you are hearing nothing with either of these two screen readers or with Jaws, then that seems odd. I am using Windows 10, so maybe this is a Windows 11 issue?

Regarding your second query, there are I believe no native Firefox keyboard shortcuts to directly jump to a toolbar. Typically, as you already know, a person would jump to the address bar (F6, ctrl+L etc.) or the search box if visible (ctrl+K or ctrl+E) and then use the tab and arrow keys to negotiate the toolbar elements from there.

I do not think that NVDA provides any quicker methods here, but with Narrator then possibly you could put it into scan mode (Narrator+space) and then press either B or F to switch between the toolbar buttons? I do not have access to Jaws, so not sure what it can do here.

Modified by TechHorse

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.