This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Acrobat Add-On Extension Corrupt

  • 1 cavab
  • 1 has this problem
  • 9 views
  • Last reply by TyDraniu

more options

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the adobe_acrobat-1.0-windows.xpi file. This usually has worked. When i tried to add it this time is said the add-on file was corrupt.

I tried uninstalling and redownlading AdobeAcrobatPro 2017 thinking this would add an uncorrupted file and got the same the same message. Unfortunately, because I had used the Adobe license key too many times for Acrobat 2017 on my computer I had to upgrade to Adobe Acrobat Pro 2020. i had hoped this would solve the problem. But no, I get the same message corrupt file message even with a new copy of the Acrobat Pro 2020.

What is going on? Can anyone help with this?

The Adobe Acrobat Add-On Extension for Firefox was missing so I attempted to add it from Adobe Acrobat Pro 2017. I have had to do this manually by installing from the adobe_acrobat-1.0-windows.xpi file. This usually has worked. When i tried to add it this time is said the add-on file was corrupt. I tried uninstalling and redownlading AdobeAcrobatPro 2017 thinking this would add an uncorrupted file and got the same the same message. Unfortunately, because I had used the Adobe license key too many times for Acrobat 2017 on my computer I had to upgrade to Adobe Acrobat Pro 2020. i had hoped this would solve the problem. But no, I get the same message corrupt file message even with a new copy of the Acrobat Pro 2020. What is going on? Can anyone help with this?

All Replies (1)

more options

I think that you can't install it because the certificate from 2020 is outdated. The add-on must be signed by addons.mozilla.org in 2024.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.