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Randall John jett
Randall John jett
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I have Thunderbird in 3 computers. I downloaded the upgrade this week and a lot of changes took place. Then I got locked out? All kinds of colors turned themselves on, then it kept asking me if I wanted to change a function???? I kept saying no, then yes. It continued to ask. Turned off the computer and worried if I get my old stuff back. Today it is working but incoming mail is in the lower part of the screen, old mail is in the top. How do I go back to the old version. This is my desktop

I just turned on my laptop and it asked me to upgrade. NOPE! I've used you guys for years and only made a small donation, sorry. Didn't know you have an app for my Android??? Would have tried it. Does your browser follow and track me like Chrome, which I hate. I will aways speak well of you guys even if I can't go back to the older version. See ya, Randy

I have Thunderbird in 3 computers. I downloaded the upgrade this week and a lot of changes took place. Then I got locked out? All kinds of colors turned themselves on, then it kept asking me if I wanted to change a function???? I kept saying no, then yes. It continued to ask. Turned off the computer and worried if I get my old stuff back. Today it is working but incoming mail is in the lower part of the screen, old mail is in the top. How do I go back to the old version. This is my desktop I just turned on my laptop and it asked me to upgrade. NOPE! I've used you guys for years and only made a small donation, sorry. Didn't know you have an app for my Android??? Would have tried it. Does your browser follow and track me like Chrome, which I hate. I will aways speak well of you guys even if I can't go back to the older version. See ya, Randy

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Randall John jett said
I have Thunderbird in 3 computers. I downloaded the upgrade this week and a lot of changes took place. 1) Then I got locked out? All kinds of colors turned themselves on, then it kept asking me if I wanted to change a function???? I kept saying no, then yes. It continued to ask. Turned off the computer and worried if I get my old stuff back. Today it is working but 2) incoming mail is in the lower part of the screen, old mail is in the top.

Randy, thanks for posting.

In both cases, screen shots would help us understand what is going on.

> incoming mail is in the lower part of the screen

I'm not 100% sure what you mea. https://support.mozilla.org/en-US/kb/getting-started-thunderbird-main-window-supernova can help with the terminology and parts of the screen. I think what you are referring to is the message list https://support.mozilla.org/en-US/kb/message-list-columns

You can change View settings from the menus, and column sort order can be changed by clicking on the column headers.

Helpful?

Sual ver

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