This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access Thunderbird

  • 1 cavab
  • 0 have this problem
  • Last reply by david

more options

Hi. I successfully used Thunderbird a few years ago BUT went to Mailbird BAD MOVE.

I INSTALLED the software again fine but on running it needs a password which I haven’t got if it’s the password to my email hosting company IONOS Thunderbird tells me they have a problem with IONOS so I’m VERY stuck.

HELP. ! Thank you. PD.

Hi. I successfully used Thunderbird a few years ago BUT went to Mailbird BAD MOVE. I INSTALLED the software again fine but on running it needs a password which I haven’t got if it’s the password to my email hosting company IONOS Thunderbird tells me they have a problem with IONOS so I’m VERY stuck. HELP. ! Thank you. PD.

All Replies (1)

more options

Please provide more details on your problems with IONOS, including all error messages.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.