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Lost unread emails in INBOX

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  • Last reply by david

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Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

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It may help to post a screenshot of the items backed up with the importexport tool.

Helpful?

Sual ver

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