Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox shutting down when I use "Restore Previous Session"

  • 1 cavab
  • 0 have this problem
  • Last reply by jch5

more options

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened up, the 'Restore Previous Session' option was greyed out.

The first time, I was able to find the sites again on "Show All History," but the second time, it had wiped out my WHOLE history.

What's going wrong? What can I do to fix it? I know nothing about the inner workings of computers. Nothing.

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened up, the 'Restore Previous Session' option was greyed out. The first time, I was able to find the sites again on "Show All History," but the second time, it had wiped out my WHOLE history. What's going wrong? What can I do to fix it? I know nothing about the inner workings of computers. Nothing.

All Replies (1)

more options

Any ideas?

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.