This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Enabling JavaScript

more options

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all three steps in Google's prompt-menu but no luck. PLEASE help, and SOON!

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all three steps in Google's prompt-menu but no luck. PLEASE help, and SOON!
Attached screenshots

All Replies (3)

more options

Hello! Sir how are you

Helpful?

more options

Really need help! I will be offline for the next 4 hours and hope you can offer a way to fix this! Thanks, Mike Czeczot

Helpful?

more options

If you have W10 then Edge is also another browser to use to access Gmail. Otherwise you might have to use Chrome to access Gmail if Firefox doesn't work. Also this isn't a "On-Demand" service this is user help forum only so user can't respond ASAP to help. If you did those settings and it's not working then something installed aka Addon or 3rd A/V or Firewall software is interfering with the connections.

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.