Downloading email has become extremely slow, tedious almost.
Downloading our email has become extremely slow, tedious almost. I suspect it may be related to recently updating the Thunderbird software, but I'm not sure.
All Replies (6)
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change? (many users have found antivirus software causing problems)
If it did not get better, try changing the hidden preference accessibility.force_disabled to 1.
Please post your results. Thanks
Wayne, This did not solve my problem. I'm not exactly sure that I followed all the instructions properly. I am using Norton Antivirus and security/privacy software.
I would like to try the last procedure, but am unsure of where to find this or how to acces to make these changes: "If it did not get better, try changing the hidden preference accessibility.force_disabled to 1."
Modified by dleemkuil
dleemkuil said
Wayne, This did not solve my problem. I'm not exactly sure that I followed all the instructions properly. I am using Norton Antivirus and security/privacy software. I would like to try the last procedure, but am unsure of where to find this or how to acces to make these changes: "If it did not get better, try changing the hidden preference accessibility.force_disabled to 1."
Settings > General > Config Editor
Please try accessibility.cache.enabled=true - you may need to create the boolean
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