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Problems sending emails with attachments (0.5 GB or larger) starting with 128.5.0esr

  • 5 cavab
  • 0 have this problem
  • Last reply by sfhowes

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I started having problems sending emails (gmail) with with attachments (of 0.5 GB or more) with Thunderbird version 128.5.0esr which was installed on Nov 27, 2024. Prior to that, I was on 115.16.3 (installed Nov 20, 2024) and earlier 115.16 versions and I had no problems sending emails with file attachments up to 10GB.

I'm running Windows 10 Pro 22H2 OS build 19045.5131 (the current version).

Thanks! -- James

I started having problems sending emails (gmail) with with attachments (of 0.5 GB or more) with Thunderbird version 128.5.0esr which was installed on Nov 27, 2024. Prior to that, I was on 115.16.3 (installed Nov 20, 2024) and earlier 115.16 versions and I had no problems sending emails with file attachments up to 10GB. I'm running Windows 10 Pro 22H2 OS build 19045.5131 (the current version). Thanks! -- James

All Replies (5)

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Check your network upload speed? https://www.speedtest.net/

Helpful?

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Upload speed is 109.62 Mbps and internet service has been stable from before the problem started until now. So that's not the problem. But thanks for suggestion.

Helpful?

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The gmail size limit for attachments is 25 MB, so if you were sending files larger than that, you must have had an add-on that uploaded to Google Drive and included a link in the message, or you used a Filelink provider add-on to do the same. If it was through an add-on, it might not be compatible with 128.

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I think you've identified the problem. I see from Google that the Gmail limit has been in effect for years. With 128, I never (consciously) installed an add-on ... it just worked seamlessly. The Nov 27 (automatic) Thunderbird update from 115 to 128 "killed" whatever was doing the job. Oddly enough, I can still send large files ... they just take a lot longer to go out. So something is still happening behind the scenes .... it's just a LOT slower? The day I submitted this problem, I also changed mailnews.tcptimeout from 100 to 1000 to prevent timeouts as a temporary "solution."

Do you know any add-on for 128 that would speed up the process?

Thanks!

Helpful?

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Timeouts are often caused by antivirus apps scanning mail. Test this by running Windows in safe mode, which bypasses startup apps like antivirus. The TB profile folder should b excluded from AV scanning anyway.

This is separate from the issue of sending attachments that exceed the size limit. Look under Settings/Composition/Attachments to see if any Filelink providers are in use.

Helpful?

Sual ver

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