This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why my firefox is hanging every time i want to add-on (new tab)?

more options

when i want to open a new web address in new tab(add-ons),my mozilla firefox will hanged and all the pages also hanged? should i install a new updated on add-ons?

This happened

Every time Firefox opened

when i want to open a new web address in new tab(add-ons),my mozilla firefox will hanged and all the pages also hanged? should i install a new updated on add-ons? == This happened == Every time Firefox opened

All Replies (2)

more options

when i want to open a new web address in new tab(add-ons),my Mozilla Firefox will hanged and all the pages also hanged? should i install a new updated on add-ons?

more options

Hello.

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.