This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Crash Signature help

AnonymousUser
AnonymousUser
more options

Firefox crashes on opening in regular and safe mode.

Signature PL_DHashTableOperate | GCGraphBuilder::NoteRoot(unsigned int, void*, nsCycleCollectionParticipant*) UUID 2aebd207-70f2-4957-a673-43bf02100531 Time 2010-05-31 07:13:58.49488 Uptime 21 Last Crash 109 seconds before submission Product Firefox Version 3.6.3 Build ID 20100401064631 Branch 1.9.2 OS Mac OS X OS Version 10.5.8 9L31a CPU x86 CPU Info GenuineIntel family 6 model 7 stepping 6 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x8 User Comments

Crash ID(s)

2aebd207-70f2-4957-a673-43bf02100531

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

Firefox crashes on opening in regular and safe mode. Signature PL_DHashTableOperate | GCGraphBuilder::NoteRoot(unsigned int, void*, nsCycleCollectionParticipant*) UUID 2aebd207-70f2-4957-a673-43bf02100531 Time 2010-05-31 07:13:58.49488 Uptime 21 Last Crash 109 seconds before submission Product Firefox Version 3.6.3 Build ID 20100401064631 Branch 1.9.2 OS Mac OS X OS Version 10.5.8 9L31a CPU x86 CPU Info GenuineIntel family 6 model 7 stepping 6 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x8 User Comments == Crash ID(s) == 2aebd207-70f2-4957-a673-43bf02100531 == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.55 Safari/533.4

All Replies (1)

AnonymousUser
AnonymousUser Question owner
more options

Firefox is crashing when I open it....I even threw it in the trash and emptied it and then downloaded it a second time......still having the same problem. I'm using Mac OS X