This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

On some sites the words are garbled. The words are great on Internet Explorer

  • 4 cavab
  • 0 have this problem
  • 6 views
  • Last reply by zzxc

AnonymousUser
AnonymousUser
more options

On some sites in fact this box has garbled words in it. When I use Internet Explorer everything is fine. When I try to reduce the font size then I can't read my e-mails. Reducing the font size does seem to help. In fact I can't read some of the info in this box because it is garbled.

URL of affected sites

http://www.lubedealer.com/terryriney

On some sites in fact this box has garbled words in it. When I use Internet Explorer everything is fine. When I try to reduce the font size then I can't read my e-mails. Reducing the font size does seem to help. In fact I can't read some of the info in this box because it is garbled. == URL of affected sites == http://www.lubedealer.com/terryriney

All Replies (4)

zzxc
zzxc
more options

The most common cause of this is a corrupt font. Let me know which lines, if any, are garbled at this test page: https://zzxc.net/sumo/helvetica.html

AnonymousUser
AnonymousUser Question owner
more options

The link is perfect.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

@zzxc: You are using the wrong quotes for the font name (you can't nest quotes like that): <div style="font-family: "Helvetica Neue"; font-size: 34px; "> <div style="font-family: 'Helvetica Neue'; font-size: 34px; ">

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image. --- Helvetica is second choice on that page (font-family: Arial, Helvetica, sans-serif;), so check the Arial font as well. data:text/html,<font face="Helvetica" size="25">abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ</font><br><font face="Helvetica Neue" size="25">abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ</font><br><font face="Arial" size="25">abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ</font>