Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are e-mails (subject line) and ("to" line) still staying in bold print after they have been read?

more options

After I read an e-mail, and after I hit the back space arrow, to look at my list of e-mails, the previously read e-mail still shows up in bold type. Usually when an e-mail is read, and you then look at your list of e-mails, the e-mails that have been read show up in light grey type so you can distinguish these e-mails from the ones that have not been read. Why is this happening? It is very difficult to remember which ones I have read when I am looking at over 100 unread e-mails.

This happened

Every time Firefox opened

== yesterday

After I read an e-mail, and after I hit the back space arrow, to look at my list of e-mails, the previously read e-mail still shows up in bold type. Usually when an e-mail is read, and you then look at your list of e-mails, the e-mails that have been read show up in light grey type so you can distinguish these e-mails from the ones that have not been read. Why is this happening? It is very difficult to remember which ones I have read when I am looking at over 100 unread e-mails. == This happened == Every time Firefox opened == yesterday

All Replies (1)

more options

Firefox is not an email program, so your problem depends on what site you are using for email. What site are you using?