This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot log into facebook. I get the following message: 404 Error - Not Found The resource you have requested could not be found on the server. There are many possible reasons for this. Either the file does not exist, there is an error in your request,

more options

I am not able to go to the facebook site. www.facebook.com is not working. I get the following error message. 404 Error - Not Found The resource you have requested could not be found on the server. There are many possible reasons for this. Either the file does not exist, there is an error in your request, or the file is not accessible in the requested directory. Please verify that:

   * You have used the proper case; requests ARE case-sensitive!
   * You have entered the URL correctly. (i.e. proper directory/filename)
   * You used the FULL URL. (i.e. proper file type: .html, .gif , .jpg, etc.)
   * You use a tilde (~) before user directories. (i.e. www.furcen.org/~jurann/ )
   * The user/file still exists on this server. 

I also get redirected to "Busca Google" when typing www.facebook.com in the address bar.

URL of affected sites

http://facebook.com; buscagoogle.com

I am not able to go to the facebook site. www.facebook.com is not working. I get the following error message. 404 Error - Not Found The resource you have requested could not be found on the server. There are many possible reasons for this. Either the file does not exist, there is an error in your request, or the file is not accessible in the requested directory. Please verify that: * You have used the proper case; requests ARE case-sensitive! * You have entered the URL correctly. (i.e. proper directory/filename) * You used the FULL URL. (i.e. proper file type: .html, .gif , .jpg, etc.) * You use a tilde (~) before user directories. (i.e. www.furcen.org/~jurann/ ) * The user/file still exists on this server. I also get redirected to "Busca Google" when typing www.facebook.com in the address bar. == URL of affected sites == http://facebook.com; buscagoogle.com

All Replies (5)

more options

I have the same problem and it does not have to do with firefox. Do you have any idea how to fix it through?

more options

Every time I log in to facebook I either get redirected to google or I get google error The requested URL /home.php was not found on this server.

more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

more options

404 not found

more options

www.facebook.com does not works on mozzila firefox