Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I updated adobe flash to 10.1 now when video on some web sites attempts to load I get config.xml load error. I get the same message in Chrome while IE 8 plays fine. Web site example is www.venezianonorfolk.com

  • 2 cavab
  • 2 have this problem
  • 10 views
  • Last reply by TXGuy

AnonymousUser
AnonymousUser
more options

I updated adobe flash to 10.1 now when video on some web sites attempts to load I get config.xml load error. I get the same message in Chrome while IE 8 plays fine. Web site example is www.venezianonorfolk.com

This happened

Every time Firefox opened

== After I updated to adobe flash 10.1. I have uninstalled and reinstalled with no success.

I updated adobe flash to 10.1 now when video on some web sites attempts to load I get config.xml load error. I get the same message in Chrome while IE 8 plays fine. Web site example is www.venezianonorfolk.com == This happened == Every time Firefox opened == After I updated to adobe flash 10.1. I have uninstalled and reinstalled with no success.

All Replies (2)

TXGuy
TXGuy
more options

You are correct about that site not working (error msg. re: config.xml) with FlashPlayer 10.1. The site does work with FlashPlayer 10.0.45.2.

NOTE: If you did NOT update the FlashPlayer in IE, you still have the older version installed for IE (in IE, Tools > Manage Add-ons, change to "Show: All add-ons", scroll down, find "Adobe Flash Object", scroll right and look for version number). IE uses an ActiveX version which most other browsers do not use and IE needs to be updated separately. That could be the reason the site works in IE and not in Firefox and Chrome.

Do you have a copy of the FlashPlayer installer for version 10.0.45.2 on your computer? I always keep one or two prior versions just in case.

You may need to post on the Adobe FlashPlayer forum to see if they can resolve the problem or give you a link so that you can download version 10.0.45.2. Give them the link to this thread when you post there.

Adobe FlashPlayer forum: http://forums.adobe.com/community/webplayers/flash_player

Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.17; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

AnonymousUser
AnonymousUser Question owner
more options

I'm in Windows 7 - IE, Firefox and Chrome all exhibit the same problem .... HELP!