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My firefox crashes every time I open it.

  • 1 cavab
  • 1 has this problem
  • 14 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
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I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.

This happened

Every time Firefox opened

I tried to remove a program from my computer

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well. == This happened == Every time Firefox opened == I tried to remove a program from my computer == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

All Replies (1)

Morbus
Morbus
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Hello Pam.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it