Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

quicktime doesnt run with firefox

  • 3 cavab
  • 0 have this problem
  • 9 views
  • Last reply by Svetlana

more options

Since Iinstalled windows 7 pro, web sites needing quicktime wont run. Deleted quiktime and re-downloaded several times. After downloading quicktime, still cant run with firefox.

This happened

Every time Firefox opened

== after updating with windows 7 pro

Since Iinstalled windows 7 pro, web sites needing quicktime wont run. Deleted quiktime and re-downloaded several times. After downloading quicktime, still cant run with firefox. == This happened == Every time Firefox opened == after updating with windows 7 pro

All Replies (3)

more options

I want to ask for more information.

  1. What quicktime plugin version are you having? (you can check for it in Tools > Addons > Plugins)
  2. Does this issue happen in Internet Explorer? (assuming same plugin version there since plugins usually install themselves to all browsers that they're able to detect)
more options

Do you have a 32 bit or 64 bit Windows 7 version?

more options

Have 64 bit windows 7 Pro