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how do I keep firefox from crashing

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Firefox crashes as soon as it is opened. I have updated it and tried clearing the cache but I don't see evidence of the cache clearing and Firefox continues to have problems -this has been going on for weeks.

Crash ID(s)

??? limited computer knowledge

Firefox crashes as soon as it is opened. I have updated it and tried clearing the cache but I don't see evidence of the cache clearing and Firefox continues to have problems -this has been going on for weeks. == Crash ID(s) == ??? limited computer knowledge

All Replies (5)

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i am also not very good with jargon so need straight explanations

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Same version of Firefox on Vista OS system. It is continuously 'crashing' or shutting down in random times. I have had only yahoo mail open one time and it shut down. Other applications on my computer are working with no issues. This situation didn't start until I updated to the newer version.

Firefox has an operational bug. I recommend a fix or allow people access to the prior version until a fix is created for the situation creates a negative view of Firefox.

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i have the same problem.i cant play zynda game frontierVille on facebook.it crashes.could you solve this problem??

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eri : if you have 3.6.4 version your firefox should not crash it should crash just flash , have you read what's new?

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new firefox is slow, need to close thru task manger, locks up. no problem with old verision