Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Error message The pprocedure entry point XRT_create app data could not be located in the dynamic link library xul.dll

  • 2 cavab
  • 30 have this problem
  • 4 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Firefox was updating and then crashed. Error message says: The procedure entry point XRE_createappdata could not be located in the dynamic link library xul.dll

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Firefox was updating and then crashed. Error message says: The procedure entry point XRE_createappdata could not be located in the dynamic link library xul.dll == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a fresh copy of Firefox ( http://www.mozilla.com/firefox/all.html ) and do a reinstall of Firefox over the top of the current version.

If that still causes the same problem then do a clean reinstall. Uninstall your current Firefox version and remove the Firefox program folder before installing a fresh copy of the Firefox installer. It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue. ..... See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

AnonymousUser
AnonymousUser Question owner
more options

It worked! Thanks!