Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I resetted my Master Password. Now I cannot save any new passwords without entering a new Master Password

  • 1 cavab
  • 0 have this problem
  • 19 views
  • Last reply by cor-el

more options

I forgot my Master Password. Accidentally set it up thinking Firefox would use this to automatically put in my password to every site I joined. Instead it turned into an issue, so I tried to disable it and forgot the password. So I resetted it. Now everytime it asks me if I want to store a password to a site, it wants me to make a new Master Password. I just want things to go back to the way they were before I set up the Master Password.

This happened

Not sure how often

== After resetting my Master Password

I forgot my Master Password. Accidentally set it up thinking Firefox would use this to automatically put in my password to every site I joined. Instead it turned into an issue, so I tried to disable it and forgot the password. So I resetted it. Now everytime it asks me if I want to store a password to a site, it wants me to make a new Master Password. I just want things to go back to the way they were before I set up the Master Password. == This happened == Not sure how often == After resetting my Master Password

All Replies (1)

more options

Rename key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.

See also http://kb.mozillazine.org/Password_Manager#Troubleshooting