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I cannot open Firefox 3.5.10. Is there a conflict with RoboForm?

AnonymousUser
AnonymousUser
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I recently upgraded to Firefox 3.6 to learn that Roboform is incompatible. I was advised to use Firefox 3.5.10 and I downloaded it. Now, after using Firefox, I have to restart my computer to open Firefox again. Now I'm using I.E. as I have no choice.

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I recently upgraded to Firefox 3.6 to learn that Roboform is incompatible. I was advised to use Firefox 3.5.10 and I downloaded it. Now, after using Firefox, I have to restart my computer to open Firefox again. Now I'm using I.E. as I have no choice. == URL of affected sites == http:// == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; FunWebProducts; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Open the Windows Task Manager > Processes tab, locate the firefox.exe process and click on it so it is highlighted. Then use the End Process button to kill it. That should keep you from having to restart your PC to open Firefox a 2nd time.

If that continues to happen after re-installing Firefox 3.6.6, see this: https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit --- I don't know where you got the information that Roboform isn't compatible with Firefox 3.6, all you have to do is to install the latest Roboform adapter.

Install the Roboform adapter for Firefox 3.0 - 3.7a1pre from here: http://www.roboform.com/firefox.html

You want the one under Full RoboForm for Firefox, Mozilla and Netscape. Browser Version XPI file to use if not installed automatically Firefox 3.0 - 3.7a1pre Installed Automatically (roboform-firefox-3.0-frozen.xpi)

Or, you can install it with this link: http://www.roboform.com/dist/roboform-firefox-3.0-frozen.xpi