This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

firefox 3.6.6 will not retain my user ID's

  • 1 cavab
  • 65 have this problem
  • 21 views
  • Last reply by cor-el

mhorvitz
mhorvitz
more options

Whenever I go into certain sites that want to know if I want them to remember my User ID I check the yes box. Next time I go into the site my user ID is not there and I have to renter each time. e.g. https://www.chase.com/, https://www.citicards.com/cards/wv/home.do. Also recently it is not remembering the user ID and passwords of the various sites I enter, e.g. comcast.net email

This happened

Every time Firefox opened

== immediately after installing

Whenever I go into certain sites that want to know if I want them to remember my User ID I check the yes box. Next time I go into the site my user ID is not there and I have to renter each time. e.g. https://www.chase.com/, https://www.citicards.com/cards/wv/home.do. Also recently it is not remembering the user ID and passwords of the various sites I enter, e.g. comcast.net email == This happened == Every time Firefox opened == immediately after installing

Chosen solution

Websites remembering you and automatically log you in is stored in a cookie that you must allow: Tools > Options > Privacy > Cookies: "Exceptions"

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences" "Browser History"

Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Websites remembering you and automatically log you in is stored in a cookie that you must allow: Tools > Options > Privacy > Cookies: "Exceptions"

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences" "Browser History"